4. Continuous improvement and training are vital to ensure that our customers receive World Class products
and services

5. Our management systems, practices, products, customers and employees must be measured in terms
of performance. Performance indicators guide us to the area(s) in need of corrective action and review.

6. The entire team will adhere to the spirit and intent of our quality policy, as well as the directives of this quality assurance manual and its supporting quality system documentation. We will continue to aggressively strive to ensure the customer satisfaction is achieved at all times, and in all things.

7. It is the policy to maintain an effective Quality Program in order to provide products and services that meet

and exceed customers requirements, in conformity with regulatory requirements, internationally recognized

quality standards and industry accepted practices.